Ten essential books for designing unforgettable experiences
Ten books you must read to learn how to design unforgettable experiences.
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AI-Native Businesses Can Still Inherit Old Organizations
AI-native businesses can scale intelligence while still inheriting old operating assumptions, fragmentation, and unclear accountability.
When Product Releases Become Too Large to Read
When product releases bundle too many changes, value becomes unreadable. Leadership loses the evidence needed to decide what deserves to survive.
The Foundations That Last
Returning to my school in Huancayo reminded me that great teachers do more than share knowledge—they help build the foundations of a life.
The Institutional Cost of Parallel Technology Authority
A single foundation can quietly become two. Both remain standing, but each now carries a different institution—and the cost compounds over time.
The Governance Failure Behind Enterprise AI
AI adoption is not transformation unless leadership can prove which capability changed, what outcome improved, and who is accountable for the result.
Governance Fails When Systems Become Unreadable
Governance operates with confidence while systems become unreadable. Decisions are made on visibility—outcomes are determined by what remains hidden.
When Decision Quality Becomes a Governance Blind Spot
Executives trust decision quality as proof of control, but this hides the systems that shape reality—until failure exposes what was never governed.
Post‑MVP Is Not Optional: Where Products Earn Survival or Deserve to Die
Post-MVP is a decision boundary. When survival is never authorized, momentum replaces judgment—and optionality quietly collapses.
Strategy Fails When Architecture Is Ignored
Strategy fails when ambition outruns architecture and messaging replaces structural feasibility.
When Rewarding Heroics Manufactures Fragility
Rewarding those who “save the day” doesn’t build resilience. It trains organizations to recognize value only after failure—and quietly manufactures fragility.
Digital Products Fail Before They Break: The Hidden Decisions That Seal Their Fate
Digital products don’t fail at scale. They fail earlier, when leadership defers decisions and early success hides constraints that later become impossible to fix.
Replacing Critical Software Without Stopping the Business
How to replace critical software without freezing the business or betting everything on a big bang. A leadership-driven approach to controlled change.
The October 2025 AWS Outage: What It Really Teaches Us
Cloud failures are inevitable. The real lesson is to design for resilience and recover fast.
Buy vs. Build: Making Strategic Decisions in Tech
How to decide whether to build or buy software: practical frameworks, real cases, and lessons for CTOs, fintechs, and startups.
Building a Business-Aligned Technology Roadmap
Discover how to create a business-aligned technology roadmap that bridges strategy and execution. Learn how a technology roadmap can evolve with purpose.
Rethinking Remote Work in Tech: Challenges, Opportunities, and the Way Forward
Explore the challenges and opportunities of remote work in tech, and discover strategies to thrive in a remote-first future.
Build vs. Buy Software: A CTO's Strategy for Making Smart Decisions
Build vs. Buy: Weighing control vs. speed. A CTO’s guide to making strategic software decisions that drive efficiency and innovation.
Programming is Writing: How Software Development Resembles Creating a Novel as a Team
Discover why software development is like writing a novel as a team and how this metaphor helps to understand its complexities.